Hosted Telephony


Hosted Telephone

Systems


Alpha Connectivity offers a range of phone systems to meet the demands of organisations of all shapes and sizes.

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The Future of Telecoms

Many big changes are happening at the moment within the Telecoms and Internet Industry. Government investment into upgrading the UK Telecoms Network to be fit for purpose and fully fibre is happening now. Some areas have already been upgraded and can access Fibre Broadband. With the closedown of the PSTN, ISDN & WLR3 network services legacy phone systems are being replaced with Hosted Telephony. We are experts in this change and if you need help in understanding how the changes will effect your organisation we would like to hear from you. We offer a variety of Hosted Phone Systems to meet the demands of all the different organisations around.

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3CX

3CX Hosted Telephone System offers a wide options with full Integration in MS Teams, Social Media and Websites available. As well as the the ability to integrate existing IT infrastructure, IOS & Android Apps enable you to use the system anywhere on a mobile or laptop.

Full Functionality

As well as all the standard PBX features, 3CX offers advanced call queuing, integration into Hotel, Accounting and CRM packages helping the way your team works. Click-to-Dial rather than dial a number in, improve the way calls are logged as well as have a complete overview on Call Stats. If you need Contact Centre Integration then look no further, and loads more!

Callswitch

Callswitch from Telcoswitch have taken leaps and bounds over the last five+ years with their hosted solution that has loads of features. Integration with MS Teams and its own UC Conferencing Solution gives the solution a fantastic licence based hosted telephone system. With discounted hardware, and flexible licence offerings, Callswitch is a compelling option for all organisations.

Great Value

Callswitch has a multitude of features and they all come free. Apps, UC Clients, Softphones and much more - no need to pay for these standard add-ons. Call recording comes as standard and you get voicemail to email with transcription. Easy to use web based portal, if you do not have a hosted system then you will be blown away by the powerful features this system has to offer.

Gamma Horizon

Gamma Horizon is a well established Hosted Telephone System which has a great online portal and integrates into many different CRMs. Based on the Broadsoft Platform, Gamma Horizon straightforward and easy to understand system can integrate with Akixi Call Management Software for live monitoring of agents and other call centre functionality.

Dependable

The Horizon phone system portal allows for quick changes, monitoring and call reporting and much more. The colour coded scheduling and failover options are easy to set up and change. For a full demo of any of our systems contact us today!

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Alpha Connectivity Ltd

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